Last updated: [04/08/2025]

This Privacy Policy governs the processing of personal data of users of the website www.civiplas.nl, owned by Transumanoleader, Unipessoal, Lda, under the terms of Regulation (EU) 2016/679 (GDPR), Law No. 58/2019, the Personal Data Protection Law, and applicable consumer rights legislation.

1. Data Controller
Transumanoleader, Unipessoal, Lda
VAT: 505952718
Headquarters: Rua 25 de Abril, Zona Empresarial das Carvalheiras, nº 30, 2445-413 Pataias, Alcobaça, Portugal
Email: civiplas@gmail.com
Phone: +351 925 116 779

2. Collection and Types of Personal Data
The company may collect the following data:

• Personal identification: name, address, email, phone contact;

• Browsing data: IP address, browser type, location data, visited pages;

• Commercial and contractual data: purchase history, communications, complaints;

• Other data: only with explicit consent of the data subject.

3. Purpose of Processing
Data is processed for the following purposes:

• Managing contact requests and quotes;

• Compliance with contractual and pre-contractual obligations;

• Execution of services and deliveries;

• Billing and legal obligations;

• Direct marketing (only with consent);

• Improving website browsing experience (cookies and analytics).

4. Legal Basis
Processing is lawful based on:

• Consent of the data subject;

• Performance of a contract or pre-contractual measures;

• Compliance with legal obligations (e.g., taxation);

• Legitimate interest of the company (e.g., site security, responding to requests).

5. Data Sharing
Data is shared only:

• With subcontractors or technical partners under formal agreements;

• With judicial or administrative authorities when required by law;

• Never sold or transferred to third parties for unauthorized commercial purposes.

6. Data Subject Rights
Under the GDPR, the data subject may exercise the following rights:

• Access to their data;

• Rectification of incorrect or outdated data;

• Deletion (“right to be forgotten”), unless legal obligations require otherwise;

• Restriction of processing;

• Data portability;

• Objection to processing, especially for marketing purposes;

• Withdrawal of consent at any time.

Exercise of these rights can be done via the email above. The company will respond within 30 days.

If you believe your rights have not been respected, you may file a complaint with CNPD – National Data Protection Commission: www.cnpd.pt.

7. Retention Period
Data will be kept only for the time necessary for the purposes for which it was collected:

• Billing data: 10 years (legal obligation);

• Contact and request data: up to 2 years after last contact;

• Marketing data: until consent is withdrawn;

• Cookies: according to the specific policy.

8. Security
The company adopts appropriate technical and organizational measures to ensure data confidentiality, integrity, and availability, including:

• Restricted access;

• Secure storage;

• Encryption and regular backups;

• Access monitoring.

9. Cookies
The website uses functional, analytical, and third-party cookies. By browsing, the user consents to their use.

Users can change their preferences at any time through browser settings.

10. Policy Updates
The company may update this policy whenever necessary. The latest version will always be available at www.civiplas.nl.

📩 For more information, contact us at civiplas@gmail.com